We want you to love every shade. If something is not right, contact us within 14 days of delivery.
Eligible returns
- Unopened products in original packaging
- Items damaged in transit (photo required within 48 hours)
- Wrong item shipped by us
Non-returnable
Opened gels, liquids, or hygiene-sensitive products cannot be returned unless defective or incorrectly sent.
How to start a return
Email hanna@anovabeauty.com with your order number, product name, and reason. We will reply within 1–2 business days with next steps.